V2 · Showcase — Dispatch Floor · interactive demo of the real design: one sorted-set score routes every chat
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How to play Add + player (or a ★ VIP), then click an agent card to change its status — watch the score pick the winner and a beam fly to the chosen agent.
The live-chat routing I designed at work boils "who takes this player?" down to one comparable score per agent — status first, then free capacity, then who's been idle longest. Spawn players, click an agent to change status, watch the pick.
click an agent card to cycle status · online ▸ busy ▸ away